Privacy Policy
Effective Date: 1 January 2026
Worldwide Artisan Bakery ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website at crustcraft.pro or interact with us regarding our artisan bread, pastries, and baking services in Greater London, United Kingdom.
Information We Collect
We may collect personal information that you voluntarily provide to us when you contact us through our website or by email or telephone. This information may include:
- Your name and contact details (email address, phone number)
- Enquiry details regarding our products, ingredient sourcing, or baking processes
- Any other information you choose to provide in correspondence with us
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages viewed, and the date and time of your visit. This data helps us understand how visitors interact with our site and improve our online presence.
Cookies and Similar Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather information about site usage patterns. Cookies are small text files stored on your device that allow us to recognise repeat visitors and analyse site traffic. We may use analytics tools to collect aggregated, non-personally identifiable data about visitor behaviour.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website. By continuing to use our site, you consent to our use of cookies as described in this policy.
How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your enquiries about our artisan bakery products, ingredient sourcing, and daily production processes
- To communicate with you regarding orders, requests, or other customer service matters
- To improve our website content, layout, and user experience
- To understand visitor preferences and tailor our offerings accordingly
- To comply with legal obligations and protect our rights and property
We do not use your personal information for automated decision-making or profiling that would produce legal or similarly significant effects.
Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential and use it only for the purposes we specify.
We may also disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Worldwide Artisan Bakery, our customers, or others.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymise it in accordance with our data retention procedures.
Your Rights Under UK Data Protection Law
As a data subject in the United Kingdom, you have certain rights regarding your personal information under applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. These rights include:
- Right of access: You may request a copy of the personal information we hold about you.
- Right to rectification: You may ask us to correct inaccurate or incomplete information.
- Right to erasure: You may request that we delete your personal information in certain circumstances.
- Right to restrict processing: You may ask us to limit how we use your information.
- Right to data portability: You may request that we transfer your information to another organisation or to you in a structured, commonly used format.
- Right to object: You may object to our processing of your information for certain purposes.
- Right to withdraw consent: Where we rely on your consent, you may withdraw it at any time.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month, or sooner if required by law. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal information appropriately.
Security of Your Information
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping any passwords or access credentials confidential.
Third-Party Links
Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child without parental consent, we will take steps to delete that information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:
Worldwide Artisan Bakery
Email: hello@crustcraft.pro
Phone: +44 7089 913875
Location: Greater London, England, United Kingdom